Front Desk Receptionist / Clinical Assistant

Are you a professional, courteous, and detail-oriented individual looking to make a positive impact in a clinical setting? Refresh Group Pte Ltd is seeking a Front Desk Receptionist / Clinical Assistant to join our team in beautiful Bali. In this role, you will be the first point of contact for patients and visitors, ensuring a smooth and efficient experience. Daily, you'll handle check-ins, manage appointments, and provide exceptional service, all while contributing to a positive patient experience. This is your chance to grow in a dynamic, supportive environment where your skills and dedication will be valued.

Refresh Group Pte Ltd is a trusted name in Bali's healthcare industry, known for our commitment to excellence and patient care. With locations in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, we offer a vibrant and diverse work environment. Join us and be part of a team that makes a real difference in the lives of our patients.

As a Front Desk Receptionist / Clinical Assistant, you'll be responsible for handling all front desk operations, including patient check-ins, appointment scheduling, and managing patient records. You'll ensure that our facilities run smoothly and efficiently, providing a welcoming environment for all who enter our doors. This role is perfect for someone who thrives in a fast-paced setting and is passionate about delivering excellent service.

📋 Tanggung Jawab Pekerjaan

• Handle patient check-ins and check-outs, ensuring accurate and timely record-keeping.
• Manage appointment scheduling and patient records using our in-house software.
• Provide exceptional customer service to patients, visitors, and staff.
• Coordinate with medical staff to ensure smooth operations and timely service delivery.
• Assist in managing front desk operations, including inventory and supplies.
• Maintain a clean and organized front desk area.
• Assist in patient billing and insurance processing.
• Handle any additional duties as assigned by the front desk supervisor.

🎓 Kualifikasi & Syarat

• Minimum of 1 year of experience in a front desk or administrative role in a clinical or healthcare setting.
• Proficient in using Microsoft Office Suite, particularly Excel and Outlook.
• Excellent communication and interpersonal skills.
• Attention to detail and the ability to work in a fast-paced environment.
• Fluency in English, both written and spoken.
• Basic knowledge of healthcare terminology and procedures.
• Ability to lift and carry up to 20 lbs (9 kg).
• Valid work permit for Bali.

🛠️ Keahlian

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